Why do you have a variety of selections for your tiles? Do they not all contain the same materials?
We have listed our products under different headings based on the collections that have inspired us. Except for the Urban and Hand Made collections, all our other products have the same thickness and dimensions. They are also suitable for patchwork since they share similar colour tones.
Where can I install my tiles?
These class of tiles are suitable to used only on the walls. They are suitable for outdoors as well as bathrooms, kitchens, toilets etc.
What are “hand painted” tiles?
There is a special production process for our handmade ceramic tiles: The design of each tile is hand drawn and painted and later the surface is glazed. We are completely loyal to the Ottoman art and production techniques which trace its roots back to the 16th century. The handmade tiles of the Topkapi Palace still remain perfectly intact even after 400 years and have lost nothing from their beauty. Just like our handmade tiles…
Can you produce my bespoke pattern on ceramics?
We will be happy to do so! Just contact our team members with your choice of bespoke design pattern and we will assist you with pricing and lead time.
What is the thickness of your tiles?
Our Istanbul, Iznik, V&A and Urban Collection’s tiles all have dimensions of 20×20 with 0.7cm of thickness.
When can I cancel my order?
We have a policy to cancel in 24hours for all the collections expect hand painted, which only have 3 hours of cancellation.