We stock many of our tiles in the UK, however some items are made to order in Italy, Morocco, Turkey and Vietnam. You can view the specific lead time information on each product’s page. You can always send us an email if you have any questions regarding delivery times.
If your tiles are already in stock, or once they arrive in the UK, once the consignment is scanned onto the delivery vehicle and a delivery point SMS and email is provided, you will receive a delivery SMS and email message giving you a 2-hour ETA delivery window link. The ETA (estimated time of arrival) is a guide only, which is subject to change due to traffic conditions, breaks, etc. Please be sure to check your junk or spam folder for delivery information, as sometimes emails may not go directly to your inbox. If you don’t find it there, feel free to reach out to us for assistance.